Welcome to Velora Blooms. We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, place an order, or use our floral services.

1. Information We Collect

We may collect the following types of information:

Personal Information

Full Name

Email Address

Phone Number

Billing & Delivery Address

Payment Information

Order Information

Bouquet preferences

Event details (weddings, birthdays, corporate events)

Special delivery instructions

Technical Information

IP Address

Browser Type

Device Information

Website usage data (cookies)

2. How We Use Your Information

We use your information to:

Process and deliver flower orders

Schedule event or wedding consultations

Provide customer support

Send order confirmations & updates

Improve our website and services

Share promotional offers (if you opt-in)

3. Payment Security

All payments are processed through secure third-party payment providers.
Velora Blooms does not store your full credit/debit card details.

4. Sharing Your Information

We do not sell or rent your personal information.
We may share information with:

Delivery partners

Payment processors

Legal authorities (if required by law)

5. Cookies & Tracking

Our website uses cookies to enhance your browsing experience and analyze traffic.
You can disable cookies through your browser settings at any time.

6. Data Protection

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure.

7. Your Rights

You have the right to:

Request access to your personal data

Correct inaccurate information

Request deletion of your data

Opt-out of marketing emails

To exercise your rights, contact us at:

📧 Email: [[email protected]]
📞 Phone: [Your Phone Number]

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those websites.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.